Access a community of over 900,000 Shopify Merchants and Partners and engage in meaningful conversations with your peers.
I have the same problem. It’s logs me out within 5 mins of closing the app. I never get any push notifications when I get orders.
Hi,
I am facing the same issue since I activated 2 Factor Authentification. Is there a solution? This issue is really annoying ...
Did we ever get a solution to this?
I swapped my android to an iPhone and since then its happening and driving me mad..
In the app settings turn on Face ID and set auto lock to never.
Same problem. Since I updated to iOS 14, the app just logs out making my widget useless.
I tap on it It opens app, then tells me session expired and to log in again.
turning on face id log in doesn’t do anything.
somebody needs to help, this is driving a lot of people crazy and there's no fix!
the strange thing is on my iOS 14.1 iPhone 12 it keeps happening.
On my iPhone 11 with 13.5 it doesn’t happen to me.
Even worse if your own an Apple Watch and want to use the widgets. They currently work for 5 minutes after logging in after a reboot and then they just say “loading” forever - even logging in again doesn’t seem to fix it.
I am facing the same problem with my iphone 11 , ios 14
this is very very annoying that i have to log in whenever i use the app
but its fine with my iphone 10 ios 14 !
Still facing the issue.
shopify please don’t ignore us
I too are constantly logged out of the app on iPad and iPhone. Have tried deleting/reinstalling but no joy.
I was having the same issue after I got a new iPhone. Sometimes I would have to log into the app multiple times per day.
A few days ago, I did the following:
That was several days ago, and so far, I haven't had to jump through the login hoop again, or tap a widget just to find out it was logged out.
Try this and see if it works.
Same issue still present on iPhone 13 running iOS 15. Absolutely frustrating. Did anybody ever get any resolve on this?
Still not fixed. logs me out all the time. So frustrating
iphone 13 pro max ios 15.0.2
Have we ever gotten an answer on this? I am having this issue with my iPhone SE 2 on iOS 15.2
It s been two years since I have this problem. I ve changed lots of iphones. I had problems with all of them. On android works smoothly. I have logging out issue when I switch from store to store
thanks