Shopify App Notifications not clearing

Justine_Wyness
Shopify Partner
4 0 3

I seem to have the opposite problem to a lot of people on here, I have notifications showing on my Shopify app on iOS that won’t go away. All notifications across my various stores have been read & cleared and yet I’m still showing to have 8 notifications. Really annoying as I keep thinking I’ve got orders. I’ve logged out & logged back in… they’re still there! Anyone else had that issue? 

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Replies 2 (2)

sewmariana
Visitor
1 0 0

I'm having the same issue

ThrowBros
Shopify Partner
1 0 0

I figured it out! In the iOS app under Settings > Store Notifications > Notifications Badge, turn the toggle switch for New Orders off. It is counting orders as notifications when that is on.