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Shopify application is hacked and fraud people in internet?

crespox1989
Visitor
1 0 0

Within a few days, links from shopify sites show in google and fraud thousend of people. 

 

few sites: 

https://eu-store.asrock.com

https://store.montel.com

https://shop.pepper.ph/blogs/news/unlimited-cheat-free-tiktok-coin-generator-no-survey-no-human-veri...

 

what is going on here? 

Accepted Solution (1)

Blair
Shopify Staff
1863 254 224

This is an accepted solution.

Hi @crespox1989,

 

Thank you for reaching out to the Community.

 

While we cannot confirm whether a shop is using Shopify as a platform, I'd be more than happy to provide some guidance on how you can proceed. 

 

If you believe the shops outlined above are operating on the platform and are in violation of our Acceptable Use Policy (AUP), please fill out an AUP report here. This will allow our support team to investigate that material and take the necessary actions if it violates the AUP.

 

For privacy reasons however, we are unable to discuss an individual store with anyone but the store owner. We investigate fraudulent activity reported to us and take action accordingly. We understand your frustration at this time and trust that this will be resolved promptly.

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Blair
Shopify Staff
1863 254 224

This is an accepted solution.

Hi @crespox1989,

 

Thank you for reaching out to the Community.

 

While we cannot confirm whether a shop is using Shopify as a platform, I'd be more than happy to provide some guidance on how you can proceed. 

 

If you believe the shops outlined above are operating on the platform and are in violation of our Acceptable Use Policy (AUP), please fill out an AUP report here. This will allow our support team to investigate that material and take the necessary actions if it violates the AUP.

 

For privacy reasons however, we are unable to discuss an individual store with anyone but the store owner. We investigate fraudulent activity reported to us and take action accordingly. We understand your frustration at this time and trust that this will be resolved promptly.

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog