Shopify Booting out of Firefrox

LBSO
Visitor
2 0 0

Recently Shopify is booting me back to the accounts log in page.

Cleared cookies and cache. Working with Chrome.

 

Anyone encounter this problem?

Replies 2 (2)
Nia
Shopify Staff
Shopify Staff
531 37 75

Hi @,

 

At this moment, we haven't had any platform wide issues in relation to Firefox. This may be a local issue. Does the issue persist when accessing Firefox from another device or can you please try accessing this on an incognito Firefox browser please?

Nia | Social Care @ Shopify 
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LBSO
Visitor
2 0 0

Could be a local problem. It didn't work with an incognito tab. I noticed it flashes a 500 error before going back to the login page and sometimes a 504 bad gateway error. FF version 118.0.2(64bit) Win10 Pro

Not sure if the screen will help.

 

LBSO_0-1697407215018.png