Shopify Buy Button saying 'collection not available' when it is

Shopify Buy Button saying 'collection not available' when it is

STAND1
Visitor
1 0 1

Please help!

 

When I go to create a buy button with my collection I get an error message saying 'please make collection available'

 

Screenshot 2020-11-21 at 18.26.32.png

 

However, the collection is available??? I have tried making it unavailable and then available again, logging in and out, clearing caches, updating my browser and still nothing. 

 

Screenshot 2020-11-21 at 18.26.49.png

 

Any assistance is greatly appreciated. 

Replies 4 (4)

chronicchaos
Visitor
1 0 1

Hey did you manage to fix this? I am having the same issue 

BmoreArt
Visitor
1 0 0

I am having the same issue! It says that my product is unavailable for a buy button - but I have a lot available! I don't know how to fix this. We used to have a buy button for this product - but now it's disappeared. And shopify keeps saying that the product is not available for a buy button.

ChildrenMending
Visitor
2 0 0

Hi not sure if you got this solved but I just posted how I was able to fix this 🙂

ChildrenMending
Visitor
2 0 0

Hi!! I just had this issue and spoke with customer service. They were able to help me. To fix this issue, go into "products" and select your new items. Then add them to your collections. What you're doing is making the collection available, but not the item itself.

 

The first picture is what the service agent sent me from a single product. The second is when I was quickly able to go and fix the problem. I hope this helps!!

 

31961-25021-43958-56506-62418.pngScreenshot 2024-05-31 at 5.12.20 PM.png