All things Shopify and commerce
Unfortunately, Shopify calculates the shipping fee after a discount is applied (The shipping rate should be based on the subtotal and not the total (after the discount is applied)).
For example: Let's say you offer your customers free shipping on all $50+ orders.
Now, assume your customer's subtotal is 60$ and has a 20$ gift card/store credit/discount, bringing his total to $40. Shouldn't this customer still get free shipping? (common sense, no?). Shopify, instead, applies the shipping fee based on the total and not the subtotal.
Has anyone figured out a way to solve this? I saw others complain about this, yet no solution has been offered by the Shopify team.
Anyone has any update on this matter? Still hasn't been fixed and I found a workaround but is not working anymore
Hello, I am also looking for a solution here. Customers get shipping cost on orders of +3000,- after they apply a discount code of 3000,-
Not what we want.
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