Shopify can't find my facebook page

New Member
1 0 0

Hi there , I'm trying to connect my facebook page via Shopify but the page is not showing up . I've looked up online to find what might be the case and, I've tried a lot of things but,apparently nothing's working out . Can Shopify team help me out with this one .Thanks in advance 

Reply 1 (1)
Shopify Partner
128 1 20



We recently published an article on how to connect your Shopify stores to FB, Instagram and Pinterest. I hope this information will help you out and if not, that someone will be able to take further look into the issue you are having.


How do Facebook Shops work with Shopify?

Shopify allows you to set up a Facebook Shop and sync your product catalogs with your Facebook account. There are 3 requirements, however, that you should meet to be able to list your Shopify products on Facebook Shops:

Once these requirements are met, you should have a Shop section active on Facebook to start selling. Note that if you already have any products uploaded to your Facebook page, setting up a Facebook Shop will replace them with the products from your Shopify store.


PRO tip: Install Shopify’s Facebook channel app to make it easier to manage all your marketing and sales activities.