Shopify contact us form does not send mails

[prdonek441]

When I send mail throught contact us form I do not receive it in my forwarded mail. How to solve? I am on paid shopify plan.

[LetsCode]

@prdonek441 Could you please send the URL here?

[brr14]

If you're looking to improve the customer support available to visitors of your store you should check out this app - https://apps.shopify.com/retail-geni-e

It uses GPT to handle all visitor inquiries and will create support tickets for you to help your visitors should you need to.