Shopify content error - isn't showing the content like it is in the designer

1 0 2

My website is live and i'm relatively happy with my design for now but when I go to the site it doesn't show any content I think it might just be the HTML. What can I do to fix this?

The website is


My site currently looks like this:

Screenshot 2023-10-02 at 18.34.50.png

Replies 2 (2)
Shopify Partner
16 1 3

If your website is live but you're not seeing any content, it could be due to several reasons. Here are some steps you can take to troubleshoot and fix the issue:

  1. Check Your Internet Connection: Ensure that you have a stable internet connection. Sometimes, slow or unstable internet connections can cause websites to load improperly.

  2. Clear Your Browser Cache: Cached data in your browser can sometimes cause issues with how websites load. Try clearing your browser's cache and then refresh the page to see if that resolves the problem.

  3. Check for Server Issues: Your website's hosting server may be experiencing downtime or technical issues. Contact your hosting provider to verify if there are any server-related problems.

  4. Inspect Browser Console for Errors: Open your web browser's developer tools (usually by pressing F12 or right-clicking and selecting "Inspect" or "Inspect Element"). Go to the "Console" tab and look for any error messages or warnings. These messages can provide valuable information about what might be causing the issue.

  5. Verify DNS Settings: Ensure that your domain's DNS settings are configured correctly and that they point to the correct hosting server. DNS propagation can sometimes take time, so if you recently updated your DNS settings, it may take a while to fully propagate.

  6. Check for Maintenance Mode or Under Construction Pages: Some website builders and CMS platforms have a "maintenance mode" or "under construction" feature. Make sure your website isn't set to such a mode, which would hide the content from visitors.

  7. Verify Content in the HTML: If you suspect that the issue is related to the HTML, inspect the HTML source code of your website using your browser's developer tools. Ensure that the content is present and correctly structured. Look for any missing or improperly closed HTML tags.

  8. Check for Content Visibility in CSS: Sometimes, CSS styles can make content invisible or hidden. Check your CSS files to see if there are any rules that might be hiding your content. Look for properties like display: none; or visibility: hidden; that could be affecting the visibility of your elements.

  9. Review JavaScript Errors: JavaScript errors can also prevent content from loading correctly. Check the browser console for any JavaScript-related errors and address them if you find any.

  10. Check for Redirects: Ensure that your website's URL is not set to redirect to another URL, which could lead to an empty page.

  11. Contact Support: If you've tried these steps and are still experiencing issues, it may be a more complex problem specific to your website or hosting environment. In such cases, it's a good idea to contact your website hosting provider or platform's support team for assistance.

By following these steps, you should be able to identify and resolve the issue that's causing your website to not display any content.

3 0 0

Bro, how did you fix that error? I have the same one