Shopify Conversions 90% "direct" since 5 Days

Shopify Conversions 90% "direct" since 5 Days

Philipp19841
Shopify Partner
14 0 3

Hey everyone,

 

I’ve run into an issue across all five of my Shopify stores, and I’m hoping someone might have a solution or workaround.

 

In the past few days, 90% of all conversions are being incorrectly attributed as "direct" traffic in Shopify Analytics, even though in Google Analytics and Google Ads, the conversions are showing up correctly.

 

This problem is happening across both my U.S. and German stores, regardless of whether there is a cookie banner or not.

 

I recently switched all my stores over to the new Shopify Pixels, and everything is set up properly—UTM parameters are correct, and the pixels are tracking fine in other platforms. However, Shopify continues to misattribute most conversions as "direct."

 

Has anyone else experienced this after switching to the new Shopify Pixels? Any tips or tricks to get Shopify to correctly attribute traffic again?

 

Would love any insights!

 

Thanks in advance!

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