Hi.
I was wondering if anyone could help, please.
Despite Google Merchant Cere being operational for the last couple of months, a couple of days ago, I received an email saying my account has been suspended due to broken links.
I put the problem into ChatGPT and they told me to check my product sitemap. When I clicked on it, there was nothing there. The sitemap for my products was blank.
I got in touch with support and they said they’d investigate. Today, I’ve received a message saying that it’s not been the sitemap that’s been the problem but my cookies banner. Apparently, this can stop google from crawling my website which is why merchants centre thinks there are broken links. I’ve been told to deactivate my banner, request a recrawl and reactivate my banner.
Is this the case? From what I’ve read googles bots are clever enough to recognise cookie banners and crawl regardless?
And if that is the case then why has my Merchants Centre been ok up until now?
I’m, also, concerned that this will be a constant problem because the bots don’t just crawl once?
can anyone help, please?
