Shopify Discussions

HarrietWish · ‎10-26-2021

Newbie here so please be gentle! I am using the Shopify CSV upload template and all info is importing correctly except the inventory column - when the product comes into my store the inventory is 0 despite me putting in the actual numbers. I have tried formatting the column as a number and a general in excel and neither seems to work. Any ideas on where i'm going wrong?

channelup · ‎10-26-2021

Hi

If you are using the product import CSV then please note you need to use the inventory CSV import instead to update stock levels of imported products: https://help.shopify.com/en/manual/products/inventory/inventory-csv

Regards

Tom

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poweredby · ‎10-28-2021

Do you have multiple inventory locations in your settings? The Variant Inventory Qty will be ignored unless you have only a single location there.

If you have multiple inventory locations, or just want to update the qty after they come in as 0, view the options under "How do I import my inventory quantities after my products are created?" here

https://the-migration-hub.myshopify.com/pages/faqs