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Shopify Disscussions

arnika
Shopify Partner
40 0 4
‎10-15-2021 04:41 AM

Hi,

    If I preview the unpublished theme it redirects the published theme preview. Why does this occurs.

 

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Ecommpremium
Shopify Partner
502 43 90
‎10-15-2021 04:49 AM

hi @arnika  kindly clear the cache and cookies and then preview the theme again it will be corrected.

Regards

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arnika
Shopify Partner
40 0 4
‎10-15-2021 05:03 AM

I cleared my cookies and Caches and also I hard refresh the page. But the issue is not solved. My friend also facing this issue. I have checked my other development stores also. 

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Ecommpremium
Shopify Partner
502 43 90
‎10-15-2021 05:04 AM

@arnika  can you send me a DM in the message box so we can have a look closely!

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Ecommpremium
Shopify Partner
502 43 90
‎10-15-2021 05:24 AM

hi @arnika issue is global will be resolved soon!

- Did we solve your issue? Like & Mark As Solution to help the community
- SKYPE: ahsanaliawan
- 300+ Video Tutorials
-Website
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In response to Ecommpremium
arnika
Shopify Partner
40 0 4
‎10-15-2021 05:27 AM

Yeah. Just now I reach out to Shopify support they said it will be resolved soon. Thank you.

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