Shopify Disscussions

arnika
New Member
19 0 0

Hi,

    If I preview the unpublished theme it redirects the published theme preview. Why does this occurs.

 

Replies 5 (5)
Ecommpremium
Shopify Partner
269 23 52

hi @arnika  kindly clear the cache and cookies and then preview the theme again it will be corrected.

Regards

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arnika
New Member
19 0 0

I cleared my cookies and Caches and also I hard refresh the page. But the issue is not solved. My friend also facing this issue. I have checked my other development stores also. 

Ecommpremium
Shopify Partner
269 23 52

@arnika  can you send me a DM in the message box so we can have a look closely!

- Did we solve your issue? Like & Mark As Solution to help the community
- Should you need any direct help: contact@ecommpremium.com
- SKYPE: ahsanaliawan
- shopifyexperts
Ecommpremium
Shopify Partner
269 23 52

hi @arnika issue is global will be resolved soon!

- Did we solve your issue? Like & Mark As Solution to help the community
- Should you need any direct help: contact@ecommpremium.com
- SKYPE: ahsanaliawan
- shopifyexperts
arnika
New Member
19 0 0

Yeah. Just now I reach out to Shopify support they said it will be resolved soon. Thank you.