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Shopify e mail campaign showing 0 delivered

pallavi0301
Excursionist
30 0 7

Hi,

 

I used the shopify e mail marketing campaign to send a mail to all my subscribers, but none of them have received it yet after 15 mins of sending it. I have a very small list and they should have received it as I received a test mail to myself immediately 

The activity section on the campaign shows 0 delivered. I had created the mail to be specific to sunday and if they receive it on monday at a bad time , it wont be nice. 

 

 Do the mails get sent out immediately? If yes, why does it not reflect in the system ?

Replies 3 (3)
bluchill
Excursionist
30 0 4

I have the same problem, sent my self a test email it went through but none of the e-mails were delivered to customers, shopify messed something up when they upgraded the theme codes and introduced new features. 

diamondkiari
New Member
1 0 0

Have you found a solution yet ? because the exact same thing is happening to me

Emilia1234
Excursionist
26 0 3

Did you guys figure this out?  On some emails I get activity reporting and on some campaigns I get 0.