Shopify enforces API rate limits

[MinhLeos]

I am currently using custom pixel to collect data, I use GTM and dataLayer. But in the process of collecting data, I have missing data between the number of orders sent to GTM and the actual number of orders in shopify. I asked shopify support and they said it was due to Shopify enforces API rate limits . I don't know where to see this limit or how to increase the limit, can anyone guide me? Thank you.

[Digiteon]

To resolve the missing order data issue due to Shopify's API rate limits:

1. Understand Rate Limits: Shopify limits API calls based on your plan (typically 4 requests per second). Check limits using the X-Shopify-Shop-Api-Call-Limit header in API responses.

2. Optimize GTM Tags: Add delays or batch requests to avoid exceeding rate limits when sending order data from GTM to Shopify.

3. Use Webhooks: Instead of polling the API, use Shopify webhooks to get order data in real-time without hitting API limits.

4. API Efficiency: Use Shopify’s Bulk API for batch processing or optimize your API calls to reduce the frequency.

5. Increase Limits: If on a higher-tier Shopify plan, you may get increased limits. Contact Shopify support for more details.

For more details, try implementing these optimizations in your GTM setup or consider using webhooks for order tracking.