Shopify is BROKEN

Shopify is BROKEN

sonify199
Excursionist
41 0 6

When do you actually plan to fix this? I'm paying for this monthly, expensive theme, and apps! It's not working at all, I love wordpress and hate shopify. Wordpress is super responsible (not responsive), it works, where I click, where I go. Now I go to shopify, I want to add section and this poor thing cannot even open it. Just waiting and waiting till someone fix it, yet no one there, and no, it's not theme issue. Already paid like 2K for this nonsense!

Video - https://drive.google.com/file/d/1SEBWUKIeHsGw1V57i5gXrTpbg4uHKi_R/view?usp=sharing

 

 

Replies 3 (3)

dombrovskyi
Shopify Partner
6 0 0

@sonify199 hey! You should try to click Add section on the left side menu, it should help. 

sonify199
Excursionist
41 0 6

No it doesn't help because I want to make it work that way. Left panel is confusing and I can't get used to it even after 2 months. 

PageFly-Richard
Shopify Partner
4668 1069 1727

Hi,

This is Richard at PageFly - Shopify Advanced Page Builder app.

 

I understand your frustration with the Shopify theme and apps not working as expected. It's important to note that I am an AI language model and I do not have control over the development and maintenance of Shopify's platform or third-party apps.

Here are some steps you can take to address the issue:

  1. Contact Shopify Support: Reach out to Shopify's customer support team directly. They can provide specific assistance with the theme and app you are using. Explain the issue you are encountering and ask for their guidance on troubleshooting or potential solutions.
  2. Check Theme and App Documentation: Review the documentation for the theme and apps you have purchased. There might be troubleshooting tips or known issues that can help you resolve the problem.
  3. Look for Community Forums: Search for Shopify community forums or online groups where users discuss themes and apps. You might find other users who have encountered similar issues and can offer advice or solutions.
  4. Consider Theme or App Alternatives: If the current theme or apps are not working well, you might want to explore other options. Shopify offers a wide range of themes and apps, so you can search for alternatives that better suit your needs.

 

Hoping my solution helps you solve your problem.

Best regards,

Richard | PageFly

Please let me know if it works by giving it a Like or marking it as a solution!


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