shopify is closed my store for no reason exctly when i ship all product

HUDIKOL
Visitor
2 0 0

shopify is closed my store for no reason exctly when i ship all product  

i have shipped all product and my account is closed so i will lose my money now this tracking info :

order #1012 : 1ZY5532R03783976775

order #1011 : 1ZY5532R0378397971

order #1010 : 1Z81RF020379984290

 

i need solution i want my money back this is not fear

Replies 3 (3)

Emily
Shopify Staff
1309 101 189

Hi, @HUDIKOL.

 

Thank you for reaching out.

 

Has Shopify reached out to you via email about your store being closed down? If so, you should reply directly via that email, as the correct team will receive your questions. 

 

Please let me know if you have any questions! 

Emily | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

HUDIKOL
Visitor
2 0 0

I didnt receive any mail whats the prob=el with shopify here they taking my money

Emily
Shopify Staff
1309 101 189

Hi, @HUDIKOL.

 

Thank you for your response. 

 

Have you checked your spam mail as well? If you have not received an email from us, please get in touch with our live Support team.

 

Take care,

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog