Shopify is not working in Safari browser

Shopify is not working in Safari browser

MerajUddin
Shopify Partner
17 1 3

In MacBook Air On Safari Browser after login to Shopify store it wont show anything? i cant access shopify online store in safari browser. any one help me with this please

Meraj Uddin Malik
E-commerce Enthusiast | Cybersecurity Aspirant
 Exploring the e-commerce galaxy one Shopify store at a time!

 On a mission to secure the digital frontier as a future Cybersecurity Expert.

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Replies 4 (4)

beauxbreaux
Shopify Partner
265 21 47

Typical things to start with is to clear your cache in your browser. 

  1. Disable Safari Extensions:

    • Some Safari extensions can interfere with website functionality. Disable extensions to see if they are causing the issue.
    • Go to "Safari" > "Preferences" > "Extensions" and disable all extensions.
  2. Update Safari:

    • Ensure that your Safari browser is up to date. You can check for updates in the App Store.
  3. Try Private Browsing:

    • Open a new Private Window in Safari (File > New Private Window) and try accessing your Shopify store.

I checked Shopify's status page and nothing appears to be wrong on their end or at least not reported yet. 

 

Beaux Barker
Developer
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Emily
Shopify Staff
1457 105 204

Hi, @MerajUddin.

 

Thank you for reaching out, I am sorry you are having troubles with accessing Shopify on the Safari browser. 

 

I recommend clearing your cache/cookies and browser history first, and if that does not work I recommend downloading a new browser on your computer such as Google Chrome as our platform performs very well on this browser.

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

Emily | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

PureLifeScience
New Member
8 0 0

Hi

Today I am having issues with changing stores while using safari - it was working fine yesterday.  I have cleared the cache/history and browser is unto date.  On chrome I can change stores so why is safari not suddenly working.  Please help

kraftklub
Visitor
1 0 0

I am having a similar problem! I cant download any images onto my computer from my products.. says the store doesn't work with safari? thanks