Shopify keeps billing me even though I pay a yearly plan

hanarose
Visitor
2 0 0

Hi, Since November 2023 I started to use Shopify. I went for a yearly plan of the Basic to not have monthly charges. But I keep receiving monthly charges to my Paypal account without any explanation every month. Why is this happening? 

Reply 1 (1)

Ankit_Thakur
Shopify Partner
55 1 6

Hi @hanarose Mostly these charges would be related to any paid third party Shopify app that you are using on your store, can you please check that at your end.

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