Shopify keeps billing me even though I pay a yearly plan

2 0 0

Hi, Since November 2023 I started to use Shopify. I went for a yearly plan of the Basic to not have monthly charges. But I keep receiving monthly charges to my Paypal account without any explanation every month. Why is this happening? 

Reply 1 (1)

Shopify Partner
55 1 6

Hi @hanarose Mostly these charges would be related to any paid third party Shopify app that you are using on your store, can you please check that at your end.

Shopify Developer/Consultant
If my suggestions are useful, please let me know by giving it a like or marking it as a solution.
And if you want to customize or develop new feature on Theme or App.