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What could cause a Shopify loading error and what is the solution?

djordjeman
Visitor
1 0 0

Hi. I am new to shopify. This morning I am getting There’s a problem loading this page error all over the dashboard and I just can't do anything. What could cause this error and what should I do now? Thanks.

Accepted Solution (1)

Ollie
Shopify Staff
2282 453 395

This is an accepted solution.

Hey @djordjeman.

Thanks for reaching out!

If you are receiving the error message, "There is a problem loading this page", I would suggest clearing the cache on your browser and attempting to log back into your Shopify store. If you notice that the error message is continuing, you can try accessing your store in another browser. For example, if you are using Safari try this action on Google Chrome. 

Let me know if that works for you.

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 6 (6)

Timtran303
Visitor
1 0 0

Did you try logging out then login again?

Isreal_Chiwbrif
Excursionist
12 1 3

@djordjeman  

 

Kindly share a screenshot of the error you are having or provide your store link.

ntahi31
Tourist
6 0 0

I've got same issue. Here's errorntht comes up.

ntahi31
Tourist
6 0 0

Iv got same issue. Here's error

Screenshot_2022-01-20-04-48-07-62.jpg

Screenshot_2022-01-20-04-40-51-69.jpg

 

 

Ollie
Shopify Staff
2282 453 395

This is an accepted solution.

Hey @djordjeman.

Thanks for reaching out!

If you are receiving the error message, "There is a problem loading this page", I would suggest clearing the cache on your browser and attempting to log back into your Shopify store. If you notice that the error message is continuing, you can try accessing your store in another browser. For example, if you are using Safari try this action on Google Chrome. 

Let me know if that works for you.

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

TheJujuSpot
Visitor
1 0 0

It says that the shop is unavailable, but when I enter as a customer perse it functions well.