Hello, @susann
Existing Subscriptions:
Continued Billing: Shopify's Managed App Pricing aims to seamlessly handle existing subscriptions.
No Automatic Migration: Your existing subscriptions will not automatically migrate to the new system.
Merchant Action Required: Merchants with active subscriptions will likely need to re-subscribe to your app using the new Managed App Pricing plan selection page.
2. Migration Process:
Redirect to New Page: You'll need to redirect existing subscribers to the new plan selection page.
Clear Instructions: Provide clear instructions and guidance to merchants on this page.
Consider Incentives: To encourage re-subscription, you might offer incentives like a limited-time discount or extended trial period.
3. Key Considerations:
Communication: Clearly communicate the migration process to your existing subscribers.
Support: Provide excellent customer support to assist merchants during the transition.
Testing: Thoroughly test the migration process to ensure a smooth experience for your merchants.
In Summary:
While Shopify's Managed App Pricing offers many benefits, it requires some action from your existing subscribers. By carefully planning the migration process and providing clear guidance, you can minimize disruption and ensure a positive experience for your merchants.
Disclaimer: This information is for general guidance only and may not be entirely accurate or up-to-date. Always refer to the official Shopify documentation and consult with Shopify support for the most accurate and current information.
Best Regards
