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We are in Canada exporting to USA, USA customers disappeared after rebuilding from 2 stores (Godaddy) one Cad one USD into one store using "Shopify Markets". All international suff works from Geo directing to USA, to quoting in US dollars. Problem is at cart where Cad Currency is suddenly referenced and sometimes no currency just the $ sign .... too confusing for USA shoppers. Would be best if Cad dollars were never referenced.
Are there any other Canadians Shopyfyers selling in the USA that could help?
Hi,
This is Richard at PageFly - Shopify Advanced Page Builder app.
It sounds like you're encountering currency display issues in your Shopify store after merging your Canadian and US stores. Here's a breakdown of potential causes and troubleshooting steps:
Possible Causes:
Troubleshooting Steps:
Hoping my solution helps you solve your problem.
Best regards,
Richard | PageFly
Please let me know if it works by giving it a Like or marking it as a solution!
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Thank you Richard. I try to troubleshoot myself whenever possible, so your guidance is a huge help.
All is great except that our primary currency is in Canadian dollars because we bank in Canadian $ and our warehouse is in Canada. The entire "Markets" system works well....US customers see products priced in USD all the way through to cart. Then at check out, Cad currency shows up possibly worrying USA customers, because number jumps higher. Todays currency exchange is Usd $1.00 = Cad $1.44
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