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A week ago I received an email from the shopify merchant trust team about the termination of my account.
At first I thought it would be an easy appeal and then I could enter to my account back again since the problem was not sending some documents in less than a week. However after receiving this email:
I am having the exact same issue. It's only been 2 days but I am worried it will go on 2 weeks with no reply. I don't understand what I have done wrong for Shopify to flag my website? What did Shopify say was the issue with your website?
Did you got your account back now? Im depressed with this problem to be honest, i just did everything i can
I got it back yes, but took 4 weeks. was very stressful, I undertstand what you're feeling
Hi,
I'm at the moment in same situation, like you was.
What did you do to get your store back? Have they told you the reason?
Thanks in advance
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