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Shopify not loading on google chrome

Mubashir8
New Member
3 0 0

I'm trying to access shopify.com but its not loading properly on google chrome. However other sites are working properly. I checked shopify on other browsers and it worked perfectly. I don't know what the problem is. I uninstalled and reinstalled the browser and it is up to date. All settings are default. I rebooted my system too still shopify is not loading. Hope someone would help me.
Thank You

shopify error.PNG

 

Replies 8 (8)
DigitalArtisans
Shopify Partner
378 57 85

Hello @Mubashir8 !


1. Make sure your are not using Google chrome in incognito mode
2. Chrome browser extensions or cache/cookies are causing the issue clear your cookie and cache
3. If you have a VPN/Firewall/Adblocker installed, disabling the option may help resolve the error.

Hope this helps!


Thanks,
Digital Artisans

Hatim Ayoub | Designer | Developer
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Mubashir8
New Member
3 0 0

Thanks for replying.


1. I'm not using incognito mode, however even if I try there the problem is same.

2. No extension is added. No cookies accepted from any website. All settings are default.

3. I'm not using any VPN/Firewall/Adblocker.

DigitalArtisans
Shopify Partner
378 57 85

Hello @Mubashir8 , 


You need to remove existing cache and cookies.
Try the older version of google chrome.


Thanks,
Digital Artisans

Hatim Ayoub | Designer | Developer
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted
Mubashir8
New Member
3 0 0

Thanks for replying.

1. I did clear cache and cookies.
2. Tried the older version of google chrome

but still the problem persists.

GMaximus
Tourist
3 0 1

IDENTICAL problem here.  did you fixed it?

mahavonjy
New Member
2 0 0

The same problem with Chrome 

 

image.jpg

Dave_Dollar
New Member
1 0 0

I have just created a Shopify Site and the images do not display in Chrome while on Microsoft Edge Chromium the images load immediately

GMaximus
Tourist
3 0 1

It's an issue with windows update because I had the same problems and I tried all the solutions out there in the web, so update your windows.