Shopify Payments, Stripe, and Saving Card Information for Draft Order Creation

Shopify Payments, Stripe, and Saving Card Information for Draft Order Creation

RitterWebSuppor
Tourist
4 0 3

As a developer for a business that often places draft orders for customers using card information stored on file, I am confused as to why this option is not available for Shopify. We are in the process of migrating our site over to Shopify, and the failure of our current (now legacy) site forced us to fast-track development on our Shopify site. I am aware that Shopify Payments is powered by Stripe. One of Stripe's biggest selling points is the ability to save a customer's card information through tokens and customer IDs that are only verified on Stripe's servers. Why do Shopify merchants not have the option to save customer card info for later use if Shopify has PCI-compliant servers of its own? More interesting is the fact that merchants cannot integrate Stripe's API into our stores, but have to pay for third-party apps that charge additional transaction fees, use convoluted pricing and payment models, and poor and incomplete customer integration, JUST to save payment methods for our store customers. I am confused and frustrated. I have heard much about Shopify in the past, and was excited to begin working with it, but I'm finding that it segments so much functionality into multiple apps (which all have their own portals and management systems) and prevents basic E-Commerce functions. This is an integral part of our business, and not having it available is forcing us to look into other alternative E-Commerce tools. Some assistance, guidance, or clarity from Shopify would be greatly appreciated.

Replies 2 (2)

EngTiger
Tourist
4 0 1

Hey there! I know your post is from a few years back but we are now going through the same issue. How did you end up solving this problem?

nataliao
Visitor
2 0 1

Is there a solution to this? We need to save our customers card on file via Shopify or integrate with Stripe to do so. Any information on how to do this would be super helpful