Shopify POS Set Customer B2B Pricing

Shopify POS Set Customer B2B Pricing

JamesB2000
Tourist
8 0 7

I use B2B catalogs on my website so certain customers get special pricing on certain products, but this doesn't work on Shopify POS when I am creating an order on it for wholesale customers. Is there a way to ensure that special pricing is applied when creating orders for wholesale customers on Shopify POS?

 

Replies 8 (8)

GinaRoot
Visitor
2 0 0

Did you ever find a solution to this issue?

 

benknox
New Member
6 0 0

I'm also looking to solve this issue. Manually adding the discount is possible, but not a great customer experience. It also requires floor sales associates to reference the customer profile or offline database in order to confirm the catalogs and discounts applicable

Ashfromnz
Visitor
1 0 0

Any update on this issue? Keen to get this B2B POS issue sorted as it's a bit of a muck around to look up pricing and manually change it using the POS machines. 

benknox
New Member
6 0 0
We had a developer build a custom app tile that can read the B2B catalog
from admin and apply the discount to cart in POS. Step 1: Build Cart | Step
2: Add Customer | Step 3: Tap Tile

The only remaining issue is these sales do not appear in native B2B
reporting so we are using tagging workflows and custom reports to track the
entirety of B2B sales activity.
DevGuy123
Visitor
2 0 0

Hi @benknox - is your POS app publicly available? 

 

I assume it's one discount line as opposed to individual line item discounts?

benknox
New Member
6 0 0
Hey DevGuy123, it is not a public app - we contracted it custom. It works
by applying the discount at the line item not the total cart, as the B2B
catalog operates at the product level.
DevGuy123
Visitor
2 0 0

Thanks mate, appreciate the response. Was hoping it would be publicly available so we don't need to reinvent the wheel 😄

 

Here is hoping Shopify support it sooner rather than later!

benknox
New Member
6 0 0
Every time I meet with someone at Shopify I bang my drum about this, among
other things. Fingers crossed!