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Hi! I have never had trouble synching products between Shopify and Tiktok and just recently is it showing the error: The list price must be between [0.01 and 7600]. All prices are within this range. Anyone had this problem before and how did you fix it? Any suggestions would be greatly appreciated!
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This is an accepted solution.
I had the same problem. Not sure if a setting changed or what, but mine was because I don't use the compare-at price in Shopify. All of mine are set to $0.00. I think something changed with the sync to TikTok. I went under the TikTok app in Shopify to Shop Settings -> Product Syncing and switched the product price settings to "Sync Shopify price only" instead of the "Recommended" settings. As soon as I did that, my products sync'd correctly.
The other option would be to populate the compare at prices on each product.
I'm having the same problem, please help
This is an accepted solution.
I had the same problem. Not sure if a setting changed or what, but mine was because I don't use the compare-at price in Shopify. All of mine are set to $0.00. I think something changed with the sync to TikTok. I went under the TikTok app in Shopify to Shop Settings -> Product Syncing and switched the product price settings to "Sync Shopify price only" instead of the "Recommended" settings. As soon as I did that, my products sync'd correctly.
The other option would be to populate the compare at prices on each product.
Hi! Thank you so much! Changed the setting you recommended and synching started again! ❤️
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