Shopify Products not synching with Tiktok. Error: The list price must be between [0.01 and 7600].

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Shopify Products not synching with Tiktok. Error: The list price must be between [0.01 and 7600].

sheilam578
Visitor
2 0 1

Hi! I have never had trouble synching products between Shopify and Tiktok and just recently is it showing the error: The list price must be between [0.01 and 7600]. All prices are within this range. Anyone had this problem before and how did you fix it? Any suggestions would be greatly appreciated! 

Accepted Solution (1)

jjlaserengravin
Visitor
1 1 2

This is an accepted solution.

I had the same problem.  Not sure if a setting changed or what, but mine was because I don't use the compare-at price in Shopify.  All of mine are set to $0.00.  I think something changed with the sync to TikTok.   I went under the TikTok app in Shopify to Shop Settings -> Product Syncing and switched the product price settings to "Sync Shopify price only" instead of the "Recommended" settings.  As soon as I did that, my products sync'd correctly.  

 

The other option would be to populate the compare at prices on each product.

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Replies 3 (3)

LAdams07
Visitor
1 0 0

I'm having the same problem, please help

jjlaserengravin
Visitor
1 1 2

This is an accepted solution.

I had the same problem.  Not sure if a setting changed or what, but mine was because I don't use the compare-at price in Shopify.  All of mine are set to $0.00.  I think something changed with the sync to TikTok.   I went under the TikTok app in Shopify to Shop Settings -> Product Syncing and switched the product price settings to "Sync Shopify price only" instead of the "Recommended" settings.  As soon as I did that, my products sync'd correctly.  

 

The other option would be to populate the compare at prices on each product.

sheilam578
Visitor
2 0 1

Hi! Thank you so much! Changed the setting you recommended and synching started again! ❤️