Shopify products not Syncing with TikTok App

Shopify products not Syncing with TikTok App

1 0 0

Hi - 


I connected my tiktok shop to my shopify account without any issues or errors. But its been hours and my Shopify products are not syncing. I keep getting this...



After a while when i went to check and clicked on Tiktok in sales channels, now i am getting internal error and it doesnt load it correctly...



What am i doing wrong? or does it take days to sync. I have 2 products and they both have variants. I have tried to clear cache, history all, but still no results. TikTok support was of


Replies 4 (4)

Shopify Partner
33 0 0

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10 0 2

Hi. I am having the same problem as your first screen shot. Did you figure out a solution yet? Thank you. Lisa


2 0 0

Hey guys,


I am having the same trouble.  Anyone find the solution?  


Screen Shot 2024-03-12 at 8.54.31 PM.png

Thank you!


2 0 0

Got a bit farther when I moved over to Safari, but then errored out on "internal error" again. 


Screen Shot 2024-03-12 at 9.01.45 PM.png