Shopify products not Syncing with TikTok App

Shopify products not Syncing with TikTok App

KPJ6
Visitor
1 0 0

Hi - 

 

I connected my tiktok shop to my shopify account without any issues or errors. But its been hours and my Shopify products are not syncing. I keep getting this...

KPJ6_0-1704262666056.png

 

After a while when i went to check and clicked on Tiktok in sales channels, now i am getting internal error and it doesnt load it correctly...

KPJ6_1-1704262716680.png

 

What am i doing wrong? or does it take days to sync. I have 2 products and they both have variants. I have tried to clear cache, history all, but still no results. TikTok support was of

 

Replies 4 (4)

Sukhiba
Shopify Partner
33 0 0

Hey checkout SUKHIBA Its an all-in-one commerce platform which enables customers build customer relationships, set up your own catalogue or sync your existing shopify /woo commerce sites, sell products, answer questions, send payments and recon, send delivery updates and Boost your sales up to 300% by trading on WhatsApp

PlymouthCards
Tourist
10 0 2

Hi. I am having the same problem as your first screen shot. Did you figure out a solution yet? Thank you. Lisa

 

CB77
Visitor
2 0 0

Hey guys,

 

I am having the same trouble.  Anyone find the solution?  

 

Screen Shot 2024-03-12 at 8.54.31 PM.png

Thank you!

-CB

CB77
Visitor
2 0 0

Got a bit farther when I moved over to Safari, but then errored out on "internal error" again. 

 

Screen Shot 2024-03-12 at 9.01.45 PM.png