Shopify "Thank You" Page has Business' Wrong Address & I cannot update it?

WSA00
Visitor
3 0 0

Hi,

 

I created a website for a E-Comm website for a business, initially setting the store up - I used my name, number & billing address for the store. Since then I have made sure that I have updated all these details upon handover to the client with updated details to the store.

Since then, I am still noticing the "Thank You" Page in the post-purchase link for an Order still shows my address and details? Is there any way to update this?

Replies 4 (4)

sambss
Visitor
1 0 0

Hi, 

 

Can you share your URL Website? I'd love to have a look at it

 

Thanks,

WSA00
Visitor
3 0 0

---

Xperteria
Shopify Expert
121 1 26

Hello there,

Please check the Notification settings on their Shopify store.

Maye you will find your details there, so you can replace.

For FREE advice or projects, please email me directly on: info@xperteria.com
WSA00
Visitor
3 0 0

Hi there,

This isn't the case as I have already updated those - but my previous details are still popping up on the "Thank You" Page for post-purchase.