Shopify Reports not showing Facebook ADs Sales

[Raj121]

I'm running ads to my store via Facebook/IG ads and Facebook shows I have 15+ sales, but I see no where in Shopify reports any "Paid Social" sales. And the "Organic" isn't showing anything remotely close.

I am using UTM parameters on my Ads as well as the pixel & FB integration with Shopify but no luck.

[Report-Pundit]

Hey @Raj121 ,

Since you mentioned that you have set up your UTM parameters correctly and your sales are still not attributed to Facebook ads, you might want to check out Report Pundit. If you're open to using a reporting tool, we can use the "referral site" and "landing site" fields to help you attribute sales.

We offer a 14-day free trial, so you can check if it fits your needs. Please feel free to ask if you have any questions.

Thanks!

[djhavens15]

Did you ever solve this? Running into the same issue you’re describing. 

[sellerfetch_app]

Hey @Raj121 

I’m Jacqueline from Seller Fetch. Have you found a solution to your issue yet? We’ve built Seller Fetch, an analytics platform that centralizes your Facebook and Shopify data in one place, making it easier to track your sales and marketing performance. 

You can sign up now for free while we're in beta. It might be just what you need to get those numbers aligned! 
Let me know if you have any questions!😊