Shopify sliding banner on iPad only

[mihhail]

Hello,

I have very interesting banner on my page, please see picture enclosed.

I see this only on iPad via Safari.

It was not there before, and have appeared just a few minutes ago 😃

This presents in all themes.

Not possible to press on actions.

It slides together with scrolling.

What is that? How to remove?

Thank you in advance

[GabrielS]

Hello,

Can you share your website link? I've noticed that multiple Shopify users reported this issue lately, I tend to believe that this is a server side issue. I'm positive that Shopify staff is aware of this and is working on a resolution.

Kind regards,

Gabriel

[mihhail]

Thank you for update. Knowing I am not alone is very good....

http://www.hroenergy.ee

This bug appears only on one device, which is only my iPad 12,9 (all other ipads, phones and devices are fine)

[Uhrick · Accepted solution]

Hey, Mihhail, I don't know if it's the same case in here, but wordpress has a similar bar, that is just a bar of actions that appears only for people that are logged in the shopify account responsible for the store, it probably isn't appearing for people visiting your store. At least I assume that. Try checking in on anonymous tab

[mihhail]

You were right.

From incognito mode there is no such bar.

Strange is that it just suddenly appeared, and I could not interact with that.

But okay, I can live with this.

Thank you!