SHOPIFY - stop ignoring our requests to delete cancelled and refunded orders from our lists!

DeniseVR
Tourist
5 0 4

It's been years since this request has been brought up and there is still NO FIX to removed any cancelled or refunded orders from the order lists.  They sit on my admin page and throw off all my lists - when I have all orders shipped - I still have pages of unfulfilled orders that have long been cancelled and refunded.

 

Don't tell me to filter my views

Don't tell me it doesn't really matter for my counts

Don't tell me you can delete it if the order was a draft, manually paid, blah blah blah.

 

This needs to be fixed.  I pay a hell of a lot of money every month for this service and yet, I can't do ONE SIMPLE THING?  Delete an order that is absolutely pointless to have messing up my admin?  Pages and pages of cancelled, refunded, voided orders from years and years and yet they still say "unfulfilled."  

 

A "feature request" was done in 2019.  Then again in 2022.  Yet there is radio silence from Shopify on this.  What the hell do we need to do for a simple DELETE button?  Hell, call it whatever you want "Remove," "Hide" I don't care.  Just get it out of our order lists.

Replies 2 (2)

IEAP
Tourist
17 0 3

I have to somewhat agree here, i do find it very annoying for lack of a better phrase to have to keep seeing all these cancelled or refunded orders, it would be helpful if we could move them to a new folder, or just delete all together.

Boss Lady

Shay
Shopify Staff
2818 440 576

Hi @DeniseVR 

 

Thank you for reaching out and sharing your feedback here in our community forums. I will be happy to continue providing this feedback to our developers on your behalf. I don't have any additional information I can share at this time on whether this option will be coming to the platform. The more feedback we receive the better the chance it will. 

Shay | Social Care @ Shopify 
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