Shopify store unresponsive

Izzybklyn
Visitor
2 0 1

Purchased item in a vendor that's on Shopify platform.they charged PayPal and disappeared.they don't answer phone calls 📞 r emails or messages on Their site.what do I do? I contacted PayPal but it takes time.why does Shopify have such vendors?

Buyparts.online.thanks for you r help

Replies 3 (3)

Keshan97
Shopify Partner
55 9 21

Shopify is a platform that can be used by anyone as long as they are not selling illegal products. It is our responsibility to validate the trustworthiness of a vendor before making a purchase.

Best Regards,
Keshan Vishwajith
Shopify Certified Theme Developer
Feel free to drop me an email
Izzybklyn
Visitor
2 0 1

i don't understand are you saying it's ok if your vendor charges people and don't deliver?are you ok with that on your platform?

chickensht
Visitor
1 0 0

I have been ripped off by a Shopify thief too. You would think Shopify would like to weed out the crooks but sadly they won't