Shopify Subscriptions app coding

[JaimeWiles]

Hi, 

So I decided to try Shopify Subscriptions app on my website rather than the paid one I was using. 
However, it didn't have the option to make a one off purchase, only the option of subscribing.
I was chatting with the Shopify help people and basically the person said that they tried it on a different theme and could replicate the same problem. So there was an issue that was there but they didn't know why or how to fix it.

The advice was to pay a Shopify expert to sort the coding. 
I didn't understand why I would need to do that as I hadn't messed with any coding, I only downloaded the app.
Anyway, I uninstalled the app as I just couldn't be bothered with the hassle of it.

Got a new subscription app, all works fine BUT I still have a subsription button thing left over from the shopify subscription app.
Got in touch with Shopify help and they cleared cache, checked I had uninstalled everything properly etc and said, I may need to pay a Shopify expert to help remove the left over coding as they cannot do coding.

So now I'm stuck and don't really know what to do. Why would I pay someone to fix the problem when I never created it. I thought Shopify would sort it.


Can anyone here help me?

Keeping my fingers crossed! lol

Jaime 

[WebcontriveApps]

Hi JaimeWiles,

We will help you to sort this out! Please store the URL and screenshot for reference.

Thank you!

[JaimeWiles]

Thank you so much but I ended up just paying a Shopify expert as I wanted it sorted straight away.
It's all done now. 
Really appreciate your reply though 🙂