Shopify Support and compliance

Shopify Support and compliance

geraldnelson
Shopify Partner
4 0 0

What you this about Shopify customer Support ? Are there just for hourly paid for chating and flerting getting salary ? 

Do they really complete solve problem or just chat get grading and secure the job ? Since chat is over then Support officer enjoy the meal burger ? 

 

Why So many queries in the community section it shows Shopify Do not provide correct support 

 

whats your opinion. 

Reply 1 (1)

beulah002536
Tourist
19 0 0

Customer service systems often have a rating system, and representatives may feel pressured to maintain high ratings, which may cause them to focus more on speed rather than depth when handling issues.