Shopify terminated my shop

[TigranBabasyan]

Yesterday we got a mail from Shopify, about the termination of our store. we did everything legally, paid for the annual plan and would like to know the reason of termination. In the mail there was a link to the form for the appeal. When we submit the form we get an application error

[TigranBabasyan]

We used a new theme our developers created

[TigranBabasyan]

Yes, please