shopify verification for TXT record not working

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shopify verification for TXT record not working

syn123
Shopify Partner
1 0 0

Context:

I have another shopify account which connects the domain eubiq.com.sg (domain with third party provider).

I am trying to transfer the domain over to this shopify account.

In the process, shopify is asking to add TXT record for domain verification.

It is not working. I've tried 3 times.

 

syn123_0-1724069454108.png

 

syn123_1-1724069476651.png

 

 

Accepted Solution (1)

blazeb2b
Tourist
7 1 0

This is an accepted solution.

I see that you're already tried checking the TXT DNS entry with whatsmydns.net. As you can see that some locations are seeing the updated entries while others are not.

 

I also tried fetching DNS entries for your domain and I can see the updated entries. It is a matter of time before Shopify also starts seeing the updated entries, generally it can take upto 24 - 48 hours for DNS entries to propagate fully, so I think you should just wait for it to get auto-resolved.

 

➜ ~ dig -t txt eubiq.com.sg

; <<>> DiG 9.10.6 <<>> -t txt eubiq.com.sg
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 20168
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;eubiq.com.sg. IN TXT

;; ANSWER SECTION:
eubiq.com.sg. 3600 IN TXT "v=spf1 include:spf.protection.outlook.com -all"
eubiq.com.sg. 3600 IN TXT "shopify_verification=01J5G460QF87G971Y2AR6JV48D"
eubiq.com.sg. 3600 IN TXT "MS=ms50490448"

;; Query time: 446 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Mon Aug 19 18:35:33 IST 2024
;; MSG SIZE rcvd: 186

Everything you need to start selling to B2B customers. We are in a private beta and accepting upto 10 merchants for lifetime free access. Email beta@blazeb2b.com to get started!

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Reply 1 (1)

blazeb2b
Tourist
7 1 0

This is an accepted solution.

I see that you're already tried checking the TXT DNS entry with whatsmydns.net. As you can see that some locations are seeing the updated entries while others are not.

 

I also tried fetching DNS entries for your domain and I can see the updated entries. It is a matter of time before Shopify also starts seeing the updated entries, generally it can take upto 24 - 48 hours for DNS entries to propagate fully, so I think you should just wait for it to get auto-resolved.

 

➜ ~ dig -t txt eubiq.com.sg

; <<>> DiG 9.10.6 <<>> -t txt eubiq.com.sg
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 20168
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;eubiq.com.sg. IN TXT

;; ANSWER SECTION:
eubiq.com.sg. 3600 IN TXT "v=spf1 include:spf.protection.outlook.com -all"
eubiq.com.sg. 3600 IN TXT "shopify_verification=01J5G460QF87G971Y2AR6JV48D"
eubiq.com.sg. 3600 IN TXT "MS=ms50490448"

;; Query time: 446 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Mon Aug 19 18:35:33 IST 2024
;; MSG SIZE rcvd: 186

Everything you need to start selling to B2B customers. We are in a private beta and accepting upto 10 merchants for lifetime free access. Email beta@blazeb2b.com to get started!