Shopify Website not Displaying Correctly after publishing

1 0 0

We have recently joined Shopify for our e-commerce solution.

The design of our Website is based on the 'Local' theme template.


Our Domain was registered with a 3rd party, and subsequently, we have changed all the required DNS records to point the Domain to the Shopify IP address.


It would seem the Website is active but does not display correctly. We have this issue on the FireFox, Chrome as well as Safari browsers. On Chrome it displays a warning stating "your connection is not secure"


In the Shopify Domain panel, it states "SSL pending" 


Any help would be highly appreciated!



Reply 1 (1)

Shopify Staff
2752 199 386

Hi there @karlienmouton!


Thanks for sharing your query with us here in the Shopify Community.


Could you let me know the domain name in question so I can check a few things from here?


It can take a couple of days for changes to DNS records to propagate fully online, and I would like to check the records of this domain using the publicly-available info.


I can also use this domain to access your store and see how it appears currently from my location.


All the best!

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog