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Hello, tonight my website stopped loading on my desktop browser. I tested it on another computer at home and it did the same thing.
the URL is deadiajewelry.com
And yes, I have followed all the standard advice: tried to load the site on Safari, Chrome and Firefox. I have used both public and private/incognito mode. I have cleared the browsers cache and cookies and the problem persists. Strangely, the website is loading on mobile just fine.
I am not sure if this is affecting all desktop users or if it’s just my IP address or ISP. But I am panicking! Hoping it will resolve itself but the time I wake up in the morning but just in case it doesn’t, I thought I’d check here.
photos attached, screenshots are from desktop view on chrome (through my phone) because I’m away from my computer.
Solved! Go to the solution
This is an accepted solution.
Hey @JessikaL
There seems to be some JavaScript issues in your website that I can see at the moment, this might have been caused because of some recent code changes you did or any recent app you installed. If this doesn't fixes it then I highly recommend you to hire a Shopify developer who can help you out with that. Feel free to let me know if you want me to help you out and I would be more than happy to give you a helping hand.
Best Regards,
Moeed
This is an accepted solution.
Hey @JessikaL
There seems to be some JavaScript issues in your website that I can see at the moment, this might have been caused because of some recent code changes you did or any recent app you installed. If this doesn't fixes it then I highly recommend you to hire a Shopify developer who can help you out with that. Feel free to let me know if you want me to help you out and I would be more than happy to give you a helping hand.
Best Regards,
Moeed
Thank you so much, you helped me narrow it down. It was because I turned on Rocket Launcher in Cloudlfare yesterday and it broke my site on desktop. I turned it off and it promptly worked again.
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