We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

Re: Shopify won't let me change my store location to it's original location

Shopify won't let me change my store location to it's original location

GalacticGlowlig
Visitor
3 0 0

So I wanted to change my payment method from shopify payments to stripe and in order to do so I had to change my store location to France in order to activate and setup the stripe payment method. After doing so I went back to the shopify settings to change my store location back to its original location (Canada) but after trying to save I get the following error message: Street is invalid: The address number is out of range. Please verify your address with Canada Post and try again

Is this something I should be worried about and if so how can I fix it?

Replies 3 (3)

Trevor
Shopify Staff (Retired)
3408 463 1021

Hey, @GalacticGlowlig

The error you're seeing, while a bit misleading, is normal behaviour as you can not switch countries/addresses in order to access specific payment providers, then switch back, in hopes to keep the payment provider enabled. Stripe is available to merchants in France; however, is not available to merchants in Canada, which is why you're unable to make the change. If you disable Stripe, you should then be able to update the address as normal and enable Shopify Payments which is powered by Stripe. 

May I ask why you're hoping to use Stripe over Shopify Payments?

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

DANHONGGUO
Visitor
1 0 0

Hi @Trevor .

I also encountered such a problem. May I ask why Stripe cannot be used in Canadian addresses?

Don
Shopify Staff
2787 199 407

Hi there @DANHONGGUO!

 

You can check which payment gateways are available for use where you are by entering your country or region here on our gateway page

 

If your store is based in Canada then enter 'Canada' on that page to see which payment gateways are available for Shopify stores there. 

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog