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Shopify won't process the payment for me to select a plan and open a store

Shopify won't process the payment for me to select a plan and open a store

WestwardDreams
Visitor
1 0 0

I'm trying to purchase a plan in order to open my store, however when I click "subscribe" after entering my credit card details I just get a spinning wheel and the payment is never completed. 

WestwardDreams_0-1731993827500.png

 

Reply 1 (1)

AZdeveloper
Shopify Partner
15 0 0

If your payment isn’t completing, try these steps:

  1. Clear your browser cache or switch browsers.
  2. Double-check your card details and ensure it supports international transactions.
  3. Try a different card or payment method.

If the issue persists, contact Shopify Support for assistance.

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