Shopyfy Main navigation menu DROP DOWN is not working on desktop,

Shopyfy Main navigation menu DROP DOWN is not working on desktop,

Jiji2
New Member
4 0 0

hello,

Shopyfy Main navigation menu DROP DOWN is not working on desktop, But in my mobile drop down works perfectly. Please help me. 

 

here attached both desktop  & phone screen shot

 

.Image 13.05.2024 at 18.49.jpgIMG_8761.jpg

Replies 6 (6)

Dirk
Shopify Staff
2428 258 550

Hey, @Jiji2 

 

Happy to look into this. What is the name of the theme that you are using? If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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Jiji2
New Member
4 0 0

hello,

Theme: Spotlight

https://himartshopping.com/

This is my website. I want the desktop menu to drop down like a drawer. Unfortunately, it is not working correctly on desktop, but it works perfectly on phones. There seems to be an issue with the desktop version.

 

please help,

Dirk
Shopify Staff
2428 258 550

Hmm, that looks strange. Have you tried to paste any custom code into your theme? 

Dirk | Social Care @ Shopify 
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Jiji2
New Member
4 0 0

Yes, I have already updated the custom code, but even before that, I experienced the same problem. That's why I attempted to fix it by using a hover effect. However, the hover effect works perfectly, but I am still facing the same issue with the desktop menu layout and drawer.

Dirk
Shopify Staff
2428 258 550

Gotcha, with there being third-party code I would suggest testing the menu again on a clean version of the theme without 3rd party code injections.

However, if you are looking for a custom coded solution on your existing edited template, I'm confident one of our Shopify experts would be able to accomplish this at a reasonable price.
 
Just wanted to share this as an option in case you are unable to find a coding solution in your thread.

Dirk | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Jiji2
New Member
4 0 0

thanks for the option.

I got a copy of my Original theme before third party coded, I am looking for an expert opinion but currently not looking for paid service. 

I hope some one can help here!