Show more button is not working on collection pages

Hamzaa
Excursionist
15 3 3

Hi,

I am facing an issue with my collection page. Someone complained to me that the show more button is not working on the collection page on Safari Browsers. I have also checked it by myself and it's working fine but I want to confirm that if it is working or not. Can anyone please check and let me know if it is working fine? 

Here is my link to the collection page https://www.interiorsecrets.com.au/collections/dining-room-furniture .

I will be happy if anyone assists. Thank You.

Regards,

Hamza

If you need assistance in speed optimization, contact me on shopifyspeedexperts@gmail.com
Reply 1 (1)
Olivia
Shopify Staff
796 74 143

Hi, @Hamzaa!

 

Thanks for your question.

 

I tested this out on several browsers, including Safari, and I wasn't able to replicate the issue either. With that being said, it's possible that the user was experiencing a local error that prevented more products from loading.

 

When that happens, it's best to have the user attempt a few local troubleshooting steps such as:

 

  • Update and restart their browser
  • Clear cache and cookies
  • Test from a private/incognito window
  • Try another browser

Regardless, I'm happy to confirm that there's nothing to worry about. Please let me know if you have any other questions I can help with.

 

Warm regards,

Olivia | Social Care @ Shopify 
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