Showing first available price bellow image in catalog

[ImartPL]

Hello, why shopify dont show avaible price of variable product. I want use GMC but when they see that my product have other price than it showed bellow they simple put me on "Missleading etc." account. Next problem is about omnibus and price from 30 days - i know i can buy apps for that, but i think shopify must integrate that.  

[Dirk]

Hey, @ImartPL 

Happy to look into your inquiry regarding Google and product variants. Do you mind sharing some additional context/screenshots of the error you are encountering? 

[ImartPL]

For example:
https://ecobike-shop.de/search?q=even&options%5Bprefix%5D=last
You see that it show price after discount: 1599 euro, but it isn't avaible for now, becouse we have only 17,5A akku. That is missleading for google merchant center. After that we can't add auto price 30 day before promotion when we use discount - Omnibus UE  

[Dirk]

@ImartPL That does look strange. It looks like we'll need to access your account in order to resolve this issue. While we're not able to provide account-specific support via Community at this time, we'd be happy to continue assisting you through our available support channels. Please visit our help center and login for assistance.

If there is anything else I can help you with, please let me know.

[ImartPL]

Hi, I try use helpdesk AI and it told me to search for a programmer for change template... Now i wrote for template authors to look for it. If they told me that is Shopify problem i use helpdesk with real person.

[Shay]

Hi @ImartPL 

I understand that your theme developers have referred you back to Shopify. If that is the case then you will want to connect with our live chat support team in our Help Center for further support with this issue. This is not something we can troubleshoot through our community forums. To access our authenticated support, please follow this link: Shopify Help Center. Open the AI chat window and type "contact support" to get started. 

[ImartPL]

Sorry, I used the wrong tenses. I used helpdesk and artificial intelligence advised me to hire a programmer to do it, then I wrote to the developers of the template and now I am waiting for a response. Only when they send me back to shopify I will try to talk to a live person 🙂

[ImartPL]

I try write to theme authors. I only get that - hire programmer it is unique...
But when i check other templates or shops it work flawlessly. I need buy another theme, and give last author low grade for it and comment to beware of it...