I'm building out my new store for 1 of a kind handmade greeting cards. In doing so, I want to offer a variety of pre-defined messages inside of the cards for a small fee. I've found that I can add variants that reflect the different messages, but am hitting a snag with the inventory. Because there is only 1 card and I'm effectively listing different variants (with each message), it makes the inventory think I have more than just 1 card when I do not. I fear that I'll sell the card in one variant and someone else will then buy it in another, but, again, I only have the 1 card. Any help is MUCH MUCH appreciated. I'd very much prefer not to pay monthly for another Integration App.
This is Rae from the Shopify team. Thanks for reaching out with this question, and welcome to the Community!
I understand how using variants isn't ideal with your products, and the inventory you currently have. With this in mind, there are a few workarounds I can suggest to set up your products in a way that allows customers to add messages to the cards they order.
The first potential solution I can offer is following this tutorial to add customization information to your products. Similar to the way this tutorial uses engraving as an example, line item properties can be used to allow customers to elect which message they would like to add to their card. However, this is an advanced coding tutorial, so if you aren't comfortable with implementing this code yourself, I recommend reaching out to Shopify Experts for additional help with this.
Another option is to enable order notes on your cart page that allows customers to type which message they would like added to their products. If you're using a free theme developed by Shopify, then our Theme Team may be able to assist with adding this feature to your account. If you would like to discuss this further, please let me know.
I know you also mentioned that you would prefer to not pay for an app to integrate this option, but for customizations like this, apps can oftentimes offer great solutions. With that said, I do want to share a few apps with you that can be used to add this feature, such as:
It's important to keep in mind that the above apps are all third party integrations developed by teams who are external to Shopify. So, if you have any questions about setting up the apps to perform exactly to your needs, please reach out to the app developers directly for more information. The developers will also be able to provide more information surrounding the billing of their apps if you have further questions regarding this.
Let me know if there is anything else I can assist with and I'll be glad to lend a hand!
Thanks for posting and responding. Wondering if there are any plans in the roadmap to solve this within shopify variants vs using a 3rd party app?
Thanks for joining this thread.
This is a great suggestion that I can absolutely pass along to our teams for further review. Can you tell me a bit more about your use case, and how this would benefit your business? That way, I can share these details with our teams, as well.
In the meantime though, if we have any updates to share on this we'll post these on our changelog, along with our other product updates. I also recommend keeping an eye on our Announcements page for more details, too, as this is where we share any new and exciting changes coming to our platform.
I would also really love this feature. I make one of a kind earrings but I offer a choice of earring hook type to go with the earrings. So although there is only one pair of earrings, at the moment I have to put two online, one for each type of earring hook. I then have to hope that if someone purchases the earrings I can take the other option down before someone else buys it. This is obviously the main problem but I also worry that people will think that the earrings aren't one of a kind, as I am advertising them, as when they purchase them they do not set as sold out on my website. Which obviously doesn't look good for my shop.
I have sold on etsy before and they make it pretty simple, when you select that you have more than one variety there is a button you can select which says whether each variety has their own quantity or if you want to set an overall quantity for all the variations
Thanks for reaching out and sharing more details about your products, and your use case behind this request. I can definitely see how a feature similar to this would benefit your business, so I'll share your thoughts on this with our teams directly.
If any other Community users would like to request this as well, please reply to me here with more details on how your business is impacted, and I'll be happy to pass along your feedback. I will 'like' your post once I've done this to indicate that your thoughts have been shared with our teams.
Hi there! I was ecstatic to find this post because I am having a similar issue with my shop. I have yet to try the other suggestions above, so maybe one of those will be helpful, but would love for this to be an available feature.
I sell hand-poured candles, of which come in six fragrance options. The candles are poured in re-used and vintage containers, which all are very different, and offer a variety of looks. Candles are a great thing to have in your space, but most of the time have obnoxious stickers and branding. I offer something that is unique and will blend into someones space.
I don't want people to feel pigeonholed into a scent or vessel just because it's what I pre-made. Doing made-to-order allows me to keep waste at a minimum. I am trying to be as sustainable as possible.
Today was my first launch day, and over-all it went pretty smoothly. There were 2 product instances (of 20 sales) where someone purchased something that was already sold out. I was basically watching over my computer as sales went in to prevent this. But this is not a viable solution in the future.
Currently I have the vessels listed as the item in the shop, and the variances are the scent options. Each item now has 6 variances. I am optimistic that one of the apps can help me, but I may have to switch to the line-item option to prevent further issues.
I have a similar issue. I have one pendant available, but I can offer multiple chain lengths. And people can buy just the pendant OR they can buy the pendant with the chain (at different lengths). But the pendant and chain option has a different price than just the pendant. So I can do the "add a note at check out" for the length of the chain and use only two variants: "pendant only" and "include chain", but I still have it listed as 2 items in my inventory when I still only have ONE pendant.
Any workaround for this?
Thanks for jumping in and providing these details on how your store is set up, and the products you're offering.
It sounds like you may benefit from using an upsell app to sell chains to customers who are already purchasing pendants. This option would allow your pendants to remain as one product, and your chains as another separate product, to help ensure accurate inventory across your stock.
In addition to this, upselling is a great way to show customers relevant products that they may be interested in purchasing by making these products easy to find, and giving customers a fast way to add these items to their existing cart. You can learn more about the benefits of upselling in this blog post.
If you'd like to check out some upsell apps, I recommend these options:
These are also all third-party apps, so if you have any questions about using them, please make sure to reach out to the app developers directly.
Let me know if you think this option will suit your business, or if you'd like to discuss this set up further!
I’m in that same boat. I have one pendant but a chain length choice. As said above Etsy makes it easy for this option. Then once that pendant is sold it doesn’t leave another variant option in chain length available with that necklace to be sold again when there was only one to begin with. I think this is an option many businesses would use. I don’t want to use a 3rd party app when not all my listings this is necessary for. $15/month for an add on isn’t worth a handful of listings.
We would also really like to see Shopify include this type of feature. We have a similar situation to many other users - certain products (jewelry items) of ours are made from different components. (And these various components are shared across different products.) For one example, we sell a necklace with a bead attached. Before shipping out, we create the necklace by hand by attaching a bead to a chain (of the customers chosen length) We do not want to sell the chain and bead separately to customers, so in this case the upset would not work. On Shopify, we need to be able to track the inventory for the chain and bead separately so as to not oversell the item.
AGREED! Etsy makes this so easy. And the prices for multi-variant packs are set very easily there, without having to make different variant quantities/prices a separate product. I'm surprised Shopify doesn't have this feature, to be honest. It would be so easy to integrate without having to pay for *more* separate apps.
I spent a whole evening trying to figure this out! This is the one feature completely letting shopify down for me I currently have a wix site and am trying to switch over to shopify and this is a huge stumbling block for me. I have one total in stock but there are varying ways eg length, size, colour you can purchase! Seems like such a simple feature to not have control of!
I switched over from wix, I ended up finding an app that charges $2 a month and they will set up your variations (no charge) how you’d like them customized. It’s called Product infinite options. I’ve had it for a few months now and it’s been working great for me.
Thanks for letting us know about the solution you found!
To clarify, are you using this app? If so, please follow up with us here to confirm, as this information may help other merchants who are also looking to resolve this with an app.
I am facing the same problem too!
I am now trying to do listing for pearl studs but i am not able to list 1 pair of studs but provide 2 metal to choose from Sterling silver or gold filled without having to list them as 2 inventory.
And both metals comes in different prices..
I found an app called PRODUCT INFINITE OPTIONS it’s $1.99/month and I’m able to customize like what you are trying to do. They will set up other customizations for you if you have more than one thing that needs customized. I use it for them to select necklace size. I’ve used them for 5 months now and it works well for this.
Thanks for confirming.
If any other Community users are interested in using this app, it can be downloaded via this link.