Social sharing image is blur on mobile.

waleed766
Tourist
6 0 1

I added an image for social sharing. I'm facing some issues regarding this. I'm going to mention them below.

It is only showing on Instagram, not on any other platform like WhatsApp.
Even on Instagram, it shows well for desktops but for mobile, it cuts and looks blurry.

 

Here is the screenshot
WhatsApp Image 2024-05-02 at 5.12.23 PM.jpeg

Replies 2 (2)

Moeed
Shopify Partner
3794 958 1190

Hey @waleed766 

 

This is because the image size which you're using for Social Sharing Image is not correct, the correct size for Social Sharing Image recommended by Shopify is 1200 x 628 px

 

If I managed to help you then, don't forget to Like it and Mark it as Solution!

 

Best Regards,
Moeed

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waleed766
Tourist
6 0 1

Thank you for getting back @Moeed 

I'm already following Shopify documentation. I changed the size by myself from 564 x 215 px to 1200 x 628 px in CANVA could you please let me know what should I do even after after uploading the correct size?