Some shipping method options not showing in checkout

Some shipping method options not showing in checkout

nicolaschina
Excursionist
16 0 4

Hi guys,

 

Currently my store is only showing my custom shipping rate at checkout. The carrier rates I have enabled from UPS do not appear as options under "Shipping method". I would like for all of the options to be listed, with my custom rate -- called UPS Ground (5 to 8 business days) -- being Free and the 2 UPS options for UPS 2nd Day Air® and UPS 3 Day Select® showing the calculated shipping rate appropriately.

 

My store is pixilated.com

 

Here are some screenshots for reference.

 

Checkout screenshotCheckout screenshot

 

Carrier ratesCarrier rates

 

My ratesMy rates

 

Thank you for your help!

 

Nic

Reply 1 (1)

Nicholas_P
Shopify Partner
30 3 28

I just had another client complain to me about this issue, I looked at his store and everything is configured correctly. It does seem like Shopify broke carrier-calculated rates, even the backup rates, or at least for UPS.