Something went wrong. What happened? This store is unavailable What can I do?

Solved
rafiane
New Member
1 0 0
Hello
can you help me I have a problem with my store I can't access my store "bilozy.myshopify.com" I have an error message "Something went wrong. What happened? This store is unavailable What can I do?"

cordially

 

Accepted Solution (1)

Accepted Solutions
Eunice
Shopify Staff
276 43 42

This is an accepted solution.

Hey @rafiane 

Eunice here from Shopify, thanks for posting and welcome to the Community!


When I visit your domain I see the same error message:

e6gnw-dszjb


This is something we'd need to investigate by gaining access to your account. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. please visit the Help Center and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Eunice | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 3 (3)
Eunice
Shopify Staff
276 43 42

This is an accepted solution.

Hey @rafiane 

Eunice here from Shopify, thanks for posting and welcome to the Community!


When I visit your domain I see the same error message:

e6gnw-dszjb


This is something we'd need to investigate by gaining access to your account. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. please visit the Help Center and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Eunice | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

annekeart
New Member
1 0 0

This is happening to my website & store also. Please fix. I can't access themes in my customise section either. I need this fixed asap so I can run my Christmas campaigns.

Thanks 

HiddenCountship
New Member
1 0 0

Hi, we have the same problem. What can i do?
Thanks.

 

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