Re: Sorry, this shop is currently unavailable.

andrecarajeleas · ‎04-05-2021

Why is my shop unavailable.

Could you please unblock it?

Elle · ‎04-05-2021

We’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center to create a support request. Since you're having trouble accessing your account, you will need to select the option to not log in in order to proceed.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic.

Thanks!

Elle | Social Care @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
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View solution in original post

Elle · ‎04-05-2021

Hi, @andrecarajeleas

We’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center to create a support request. Since you're having trouble accessing your account, you will need to select the option to not log in in order to proceed.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic.

Thanks!

Elle | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

rachel7875 · ‎03-29-2022

I have the same problem, can someone help me.

NeleFlamang · ‎05-10-2021

I have the same problem, can someone help me.
I'm trying to integrate Shopify Lite with Thinkific.

It says 'Sorry, this shop is currently unavailable'

hectoruno · ‎08-05-2023

I have the same issue, and I can't connect to Online Chat ....and this type of issue should be looked at ASAP, time is money.....what is the solution? I send a message to support, but it will take them like 24 hours....ARGH